Shipping & Delivery Policy – Womania by Dola

Hey there, welcome to Womania by Dola! We’re so excited for you to experience our unique collection. Here’s everything you need to know about how we handle shipping and delivery, all designed to make your shopping experience smooth and easy.

1. Order Processing

  • Order Confirmation: Once you place an order, we’ll send you a confirmation email. Please check your order details carefully to ensure everything is just right.

  • Processing Time: We work hard to get your order ready and ship it out as quickly as possible! Typically, we process orders within 2-3 business days (excluding weekends and holidays). During busy times, like the festive season, it might take a little longer, but don’t worry, we’ll keep you updated!

2. Shipping Locations

  • Domestic Shipping: We offer shipping across India. If you’re outside India, don’t hesitate to reach out to us at womaniadesignstudio@gmail.com — we’ll happily check shipping options for you!

3. Shipping Charges

  • Free Shipping: Who doesn’t love free shipping? We offer free shipping on orders over ₹[Insert Amount].

  • Standard Shipping: For orders below the free shipping threshold, shipping charges will be calculated at checkout based on your location.

4. Delivery Time

  • When Will My Order Arrive?: Once your order is on its way, it usually takes 3-7 business days to reach you, depending on where you live. Some remote areas might take a little longer, but we’ll make sure to notify you if that happens!

  • Holiday Delays: Please note, during peak seasons or public holidays, deliveries may take a bit longer, but we’ll always do our best to get your order to you as soon as possible.

5. Track Your Order

  • You’ll receive a tracking number once your order is shipped. You can use this number to track your package on the courier’s website.

  • If you’re having trouble with tracking, don’t hesitate to reach out to us at womaniadesignstudio@gmail.com, and we’ll help you out!

6. Delivery Issues

  • Wrong Address: Please double-check your shipping address before placing your order! If the address is incorrect, we can’t be held responsible for any delays or issues that may come up.

  • Failed Delivery: If no one is home when the delivery arrives, the courier will try again. If it’s still unsuccessful, your package will be returned to us. We’ll get in touch with you to arrange another delivery (please note, this may incur a small charge for re-shipping).

7. Packaging

  • We carefully pack your items to make sure they arrive safely and in perfect condition. We take pride in every order, so rest assured, your new purchase will be wrapped with care!

8. Returns Due to Delivery Issues

  • If your order is damaged, lost, or if you receive an incorrect item, don’t stress — just contact us! Send us an email at womaniadesignstudio@gmail.com with photos of the issue, and we’ll sort it out for you with a refund or replacement as per our Refund & Return Policy.

9. Custom Duties and Taxes (For International Orders)

For orders outside India, please note that customs duties, taxes, and import charges may apply when your order arrives in your country. These charges are handled by the customer, so we recommend checking with your local customs office for more details.

Need Help?

If you have any questions or need more info about shipping and delivery, feel free to reach out to us. We’re here to help!